Getting Lighter logs on Windows PC

Here are the steps to get the logs:

Open the Event Viewer
You can do that by typing “Event Viewer” in the Windows search bar

Once you open the Event Viewer, click on “Find” and search for “Lighter”

Copy the content of the log. If it points to files, attach those files to the email.

There might be several entries, so search a few times, and repeat the process for each result (3 or 4 results should be enough, the other ones will most likely be repeats)

Once you have those logs copied, and those files set aside, send me all that in an email and I will do my best to fix the issues.

This is how I was able to bring down the very high number of crashes Lighter used to be plagued with:

Number of crashes (blue). You can clearly see the point when I started getting good logs!

Thank you for helping make Lighter better!


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